Indlela yokufumana uncedo lweengxaki zokuthenga kwi-iTunes

Uninzi lwexesha, ukuthenga iingoma, iifilimu, iinkonzo, okanye omnye umxholo ovela kwiTunes Store uhamba ngokukhawuleza kwaye ujongene nomxholo wakho omtsha ngelo xesha. Ngamanye amaxesha, nangona kunjalo, into ehamba kakuhle-kwaye yinto ekunceda ukwazi indlela yokufumana uncedo kwi-Apple kwiingxaki ze-iTunes.

01 ngo-06

Isingeniso sokufumana iTunes iTech Support Support

I-Apple inikeza inkxaso ngenkxaso kubandakanywa:

• Ukuthenga ngengozi into ethile
• Ukuthenga okungagunyaziswanga nge-akhawunti yakho
• Ukukhuphela akukho qalisa okanye kuqala kodwa akugqibekanga, kukushiye ngeefayile ezingenakunceda, ezikhethiweyo
• Into ekhutshiwe ayiyi kufaka okanye idlale
• Into ekhutshweyo ifaka okanye idlala, kodwa kukho into ephosakeleyo ngomgangatho
• Into ekhutshweyo ayisebenzi njengoko wawulindele.

Xa uhlangabezana nalezi neengxaki ezifanayo, fumana uncedo ngokulandela la manyathelo:

1. Kwi- iTunes 12 , nqakraza ukuhla kwegama lakho kuyo kwindawo ephezulu ye window iTunes.
2. Cofa kwi- akhawunti ye-akhawunti
3. Ukuba ucelwa ukuba ungene kwi- ID yakho ye- Apple , yenza njalo.

Ukuba usebenzisa iTunes 11 , amanyathelo afana kakhulu:

1. Yiya kwiTunes Store
2. Ngena kwi-ID yakho ye-Apple okanye nqakraza kwiqhosha elibonisa i-ID yakho ye-Apple kwaye ukhethe iAkhawunti .

Qaphela: Ukuba unakho ikhompyutha kunye neTunes kuyo kwaye uthengise ngokuthe ngqo kwi-iPhone yakho, yehla kwiNyathelo 6 yale nqaku ukuze ufumane imiyalelo

02 we-06

Khetha ukuthengwa kwangoku kwiSkrini seAkhawunti yeTunes

Kungakhathaliseki ukuba yiyiphi inguqulo ye-iTunes osebenzayo, isikrini esilandelayo ekugqityiwe kuyo i-akhawunti yakho ye-iTunes, e dwelisa yonke into yakho, ukuhlawula, ukugunyazwa kunye nokuthenga ulwazi.

• Kwi- iTunes 11 no-12 , kukho icandelo eliphakathi kwiphepha elibizwa ngokuba yi- History of Purchase History . Kukho unxibelelwano kwicala elifanelekileyo lelo candelo elibhalwe phantsi. Bona konke .
• Kwi- iTunes 10 okanye ngaphambilana , icandelo elinye libizwa ngokuba yiNtengo Eninzi Yithenga . Kukho iqhosha elibizwa ngokuba yi- iTunes Store Purchase History .

Naluphi ukhetho o lunalo, nqakraza.

03 we-06

Uphonononge uluhlu lwakho lweLuhlu lokuThengwa kwangoku

Emva kokuba ukhethe ukuthenga kwakho kwangoku, uya kukhredkthi ebizwa ngokuba yi- History of Purchase .

Ukuthengwa kwakho ngamnye kunomyalelo wenombolo ehambelana nayo (inombolo enye yolawulo inokuthi iqulethe ngaphezu kokuthenga omnye ngenxa yamaqela ase-Apple ukuthengiswa kweenjongo zokuhlawula ). Izinto ezifakwe kwimiyalelo nganye ziboniswa kwiiTyiti ezibandakanyiweyo kwikholamu.

Kuloluhlu, kufuneka ubone into okanye izinto ozithengekileyo kwaye unenkathazo. Ukuba awuwuboni into, ungasebenzisa iifayile zangaphambili / ezilandelayo ukuhambisa imbali yakho yomyalelo. Kwi- iTunes 11 okanye ngaphezulu , ungasebenzisa kwakhona imenyu yokunyuka kweenyanga kunye nonyaka ukuze uhambe ngokukhawuleza kwimbali yakho.

Xa ufumene umyalelo oqulethe into ojongene nayo, nqakraza umcibisholo ngakwesobunxele bomhla wokumisela nenombolo ukungena umbono ocacileyo wendlela.

04 we-06

Khetha Yiyiphi Into Eyifunayo Inkxaso

Ikhasi elilandelayo libukeka njenge-invoyisi. Iluhlu lonke ulwazi malunga nomyalelo ocolileyo kwinqanaba lokugqibela: umhla, inombolo yenombolo, kunye nenqaku ngalinye kuloo myalelo kunye nento into ebiza ngayo.

1. Cofa kwiNgxelo yeNgxaki phantsi kweenkcukacha zolawulo
2. Kungabonakala ukuba iphepha alizange lishintshe kakhulu, kodwa kufutshane nexabiso lentetho amagama Bika ingxaki ibonakale
3. Chofoza Unika Ingxaki yokuthenga oyifunayo ngoncedo.

05 ka 06

Cacisa iNkcazo kwaye Hambisa

Kule ndawo, ushiya iTunes: ucofa kwiNgxelo yeNgxaki Inkquthela ivula isiphequluli sakho siphezulu sekhompyutheni kwaye ikuthatha kwisayithi apho ukuthengwa kwi-oda okhethiweyo ukhelwa.

1. Kule khasi, into oyityakile kuyo kwisinyathelo sokugqibela ukhethwe
2. Khetha uhlobo luni lweengxaki onayo kwimenyu ehlayo
3. Kwibhokisi yesicatshulwa apha ngezantsi, unokuyichaza imeko ngokungakumbi, ukuba ungathanda
4. Xa usuphelile, nqakraza inkinobho yo- Hambisa kwaye isicelo sakho sokuxhasa siya kufakwa kwi-Apple.

Abaxhasi be-iTunes baya kunxibelelana nawe usebenzisa idilesi ye-imeyile kwifayile ye-akhawunti yakho ye-Apple ID / iTunes.

Ukuba unomdla kwindlela yokucela inkxaso ngqo kwi-iPhone yakho okanye kwi-iPod touch, qhubeka kwikhasi elilandelayo kweli nqaku.

06 we-06

Ukufumana Uncedo lweTunes Ukuthengwa kwi-iPhone

Ukuba inkqubo yokufumana uncedo lweengxaki zokuthenga kwi-iTunes Store ifuna inkqubo ye-iTunes kwikompyutha yakho, kwenzekani kuwe ukuba awusebenzisi ikhompyutha?

Kukho inani elikhulayo labantu abangasebenzisi iikhompyutha zekhompyutha-benza yonke i-computer yabo ngqo kwii-iPhones zabo. Ukuba ungumsebenzisi we-iPhone kuphela, udinga indlela yokufumana uncedo oluvela kwi-iTunes kwaye awukwazi ukuyenza ngokusebenzisa i-app iTunes Store ezayo ngaphambi kokufakwa kwi-iPhone okanye kwi-App yezixhobo.

Ngenhlanhla, kukho indlela yokwenza:

1. Kwi-iPhone yakho, vula isiphequluli sewebhu uze ku-https: //reportaproblem.apple.com
2. Ngena kwilo bhsayithi usebenzisa i-ID ye-Apple esetyenziselwa ukuthenga izinto onenkinga
3. Xa ungena, uza kubona uluhlu lokuthenga kwakho. Nokuba uphendule into ephezulu phezulu okanye upheqa kwisayithi
4. Xa ufumana into onayo ingxaki, thinta ingxelo
5. Thepha imenyu ehlayo kwaye ukhethe uhlobo lweengxaki
6. Xa oko kwenziwe, yongeza nayiphi na inkcukacha eyongezelelweyo oyifunayo kwibhokisi yombhalo
7. Thepha u- Hambisa kunye nesicelo sakho sosizo siya kuthunyelwa ku-Apple.