Umthetho omele uwazi
Nangona wonke umntu usebenzisa i- imeyile ubuncinane kwintsebenziswano yoshishino inyanga nganye, abanye bethu baya kusebenzisa i-imeyile njengesixhobo sohla ngemihla ukwenza umsebenzi wethu wobugcisa. Siza kusebenzisa i-imeyile ukuthetha nabathengi, abalingani beqela, abaphathi, kunye nemisebenzi emitsha ekhoyo okanye abaqeshi abatsha. Kwaye, aba bantu baya kuthigweba ngokukwazi kwethu ukwenza umyalezo obhaliweyo ocacileyo kunye nobungcali.
I-etiquette ye-imeyile, okanye 'netiquette', sele ijikeleze iminyaka engama-27 ye-World Wide Web. I-Netiquette iyisethi yemigaqo-nkqubo eyamkeleke kakhulu indlela yokubonisa inhlonipho kunye nobuchule kwi-imeyile yakho. Ngokudabukisayo, kukho abantu abangazange bathathe ixesha lokufunda i-email netiquet for settings setting. Okubi nakakhulu: kukho abantu abadibanisa i-imeyile netiquette ngesitayela esilawulekileyo nesingaqhelekanga sokuthumela imiyalezo.
Ungavumeli i-imeyli eyenziwe kakubi ilahlekise ukuthembeka kwakho kumthengi okanye umphakamileyo okanye umqeshi onokuzifumana. Nantsi imimiselo ye-imeti ye-netiquette eya kukukhonza kakuhle, kwaye ikugcine unamahloni kwindawo yokusebenzela.
01 ngo-10
Faka idilesi ye-imeyile njengento yokugqibela oyenzayo ngaphambi kokuthumela.
Oku kubonakala kunqabile-intuitive, kodwa le ifomu elihle kakhulu. Ulinde kude kube sekupheleni kokubhala kwakho kwaye uhlalutye phambi kokuba ungeze idilesi ye-imeyili (es) kwi-email header. Le ndlela izokulondoloza uhlazo lokuthumela ngengozi umyalezo ngokukhawuleza ngaphambi kokugqiba umxholo wakho kunye nokuphonononga ubungqina.
Oku kubaluleke kakhulu kwi-imeyile edeleyo enomxholo onomdla, njengokuthumela isicelo somsebenzi, ukuphendula kumbuzo womthengi, okanye ukuthetha iindaba ezimbi kwiqela lakho. Kule meko, ukupakisha idilesi ye-imeyile kuyongeza ukhuseleko xa kufuneka uhambe kude ne-imeyile yakho ngexesha elithile ukuze uqokelele iingcamango zakho kwaye uhlaziye amagama akho engqondweni yakho.
Ukuba uyaphendula i-imeyile, kwaye ucinga ukuba umxholo ube neemvakalelo, mane ususe idilesi ye-imeyile ngexesha elide uze ulungele ukuthumela, uze wongeze idilesi emva. Ungaphinda unqumle idilesi ye-imeyile kwi-Ifepad ifayile okanye kwiphepha le-OneNote, ubhale kwaye unamathele idilesi ye-imeyile.
Sikholelwa kule nto: umgca wekheli le-imeyli engenanto xa ubabhali bekusindisa ubunzima obukhulu olunye usuku!
02 ngo 10
Utshekishe kathathu ukuba uthumele i-imeyili ngomntu ochanekileyo.
Oku kubaluleke kakhulu ukuba usebenza kwinkampani enkulu okanye isebe likarhulumente. Xa uthumela i-imeyile engabonakaliyo kuMike okanye 'Heather' okanye 'Mohammed', i-software yakho ye-imeyli iya kufuna ukubeka ucwangciso lwendawo epheleleyo. Amagama adumile afana nalawa aya kuba nemiphumo emininzi kwincwadi yedilesi yenkampani yakho, kwaye ungathumela ngokugqithiseleyo i-grouchy kamva kwiphini likamongameli, okanye impendulo eyimfihlo kubantu phantsi kwe-accounting.
Ngombulelo kumgaqo we-# 1 we-netiquette apha ngasentla, ushiye idilesi ekupheleni, ngoko-ke ukujonga idilesi ye- imeyile yommkeli kufuneka uhambe ngokufanelekileyo njengendlela yakho yokugqibela ngaphambi kokuba uthumele!
03 ngo 10
Gwema 'Phendula kubo bonke', ngakumbi kwinkampani enkulu.
Xa ufumana ukusasazwa kuthunyelwe kubantu abaninzi, kulungile ukuphendula kuphela umthumeli. Oku kuyinyani ngokukodwa ukuba inkampani isasazwa ngeencwadana ezinkulu zokusabalalisa.
Umzekelo: umphathi jikelele uthumela i-imeyili yonke inkampani malunga nokupaka kwinqanaba lasezantsi, kwaye ucela abantu ukuba bahloniphe ababala kunye nabanikezelwa izitishi abaqeshwa abahlawula ngazo. Ukuba ucofa 'uphendule kubo bonke' kwaye uqale ukukhononda ukuba abanye abasebenzi bayaphikisha kwisithuthi sakho kwaye bafune ukupenda kwakho, ungalimaza ukuqhubela phambili kwenkqubela yakho ngokuba yinkampani ye-shmuck.
Akukho mntu ufuna ukufumana imiyalezo engayisebenzisi kubo . Kanti ke, akukho mntu uyavuyela ukukhalaza kwiqela okanye ukuva malunga nezikhalazo zakho ezifakwe kwifom yesasazo.
Gwema le faux kwaye usebenzise impendulo ngamnye kumthumeli njengesenzo sakho esingagqibekanga. Ngokuqinisekileyo ubone iNqaku # 9 ngezantsi, kwakhona.
04 we-10
Sebenzisa izibhengezo zobugcisa endaweni yeendlela zokudibanisa.
Indlela efanelekileyo yokuqala i-imeyile yeprofestile enye inguqu yale ilandelayo:
1. Mva mva, uNksz Chandra.
Sawubona, iqela leprojekthi kunye namavolontiya.
3. Hayi, Jennifer.
4. Ekuseni, uPatrick.
AWUKHO, ngaphantsi kweyiphi imeko, sebenzisa oku kulandelayo ukuqala i-imeyile eprofeshini:
1. Hayi,
2. Sup, iqela!
3. Hayi, Jen.
4. UMornin, uPat.
Amazwi omzimba ofana 'hey', 'yo', 'sup' angabonakala enobungane kwaye afudumele kuwe, kodwa empeleni alahlekise ukuthembeka kwakho kwisimo sezoshishino. Nangona ngokuqinisekileyo ungasebenzisa la ma-colloquialisms kwingxoxo xa unomntu othembekileyo kunye nomnye umntu, kuyilinga elibi ukusebenzisa lamagama kwi-imeyile yezo shishino.
Ukongezelela, kuluhlobo olubi ukuthabatha amancinci okupeliswa, njenge 'mornin'. Kuhlobo olubi kakhulu ukunciphisa igama lomntu (Jennifer -> Jen) ngaphandle kokuba lowo mntu ucele ngokucacileyo ukuba wenze njalo.
Njengokuba kunxibelelwano lwezentengiselwano zoshishino, kulungile ukuphambuka kwicala lokusesikweni kakhulu kwaye ubonise ukuba ukholelwa kwisitatimende kunye nentlonipho.
05 we-10
Qinisekisa yonke imiyalezo, njengokungathi igama lakho lobugcisa lithembele kuyo.
Yaye ngokwenene, idumela lakho lidibaniswa lula negrama, ukupela isipelingi, kunye namazwi akhethwe kakubi.
Khawucinge ukuba ubugcisa bakho buya kuthatha njani xa uthumela ngokugqithiseleyo ' Udinga ukujonga i- meth yakho , iAla ' xa uthetha ukuba uthi ' kufuneka uhlolisise izibalo zakho, iAlma' . Okanye ukuba uthe ' Ndiyakwenza i- intervue ngomso ' xa uthetha ' Ndiyakwenza unxibelelwano ngomso '.
Qinisekisa yonke i-imeyile oyithumelayo; yenze okokuthi igama lakho lobugcisa lithembele kuyo.
06 ngo 10
Umgca ocacileyo kunye ocacileyo uya kufeza izimangalisa (kwaye kukunceda ufunde).
Umgca wesifundo sibabini isihloko soqhagamshelwano kunye nendlela yokwenza isishwankathelo kwaye uthethe i-imeyili yakho ukuze ifumaneke kamva. Kufuneka kufutshane ngokucacileyo umxholo kunye nayiphi na into efunwayo.
Umzekelo, umgca wesifundo: 'ikhofi' ayicaci kakuhle.
Endaweni yoko, zama 'Ukukhethwa kwekhofi yabasebenzi: impendulo yakho iyadingeka'
Njengomzekelo wesibini, umgca wesifundo ' isicelo sakho ' asicacanga.
Endaweni yoko, zama umgca wesicatshulwa ocacileyo njengo: ' Isicelo sakho sokupaka: iinkcukacha ezingaphezulu zifunekayo' .
07 ngo 10
Sebenzisa kuphela amafonti amacandelo amabili: iiArial kunye namaxesha ahlukeneyo aseRoma, ngeenkini ezimnyama.
Kuyakulinganisa ukongeza ubuso obunjani befayili kunye nemibala kwi-imeyile yakho ukwenza kube lula, kodwa ulunge ngakumbi usebenzisa i-12-pt okanye i-10-pt Arial okanye i-Times New Roman. Uhlobo olufanayo olufana noTahoma okanye u-Calibri lungile, naye. Kwaye ukuba ubeka ingqalelo kwibinzana ethile okanye ibhola, i-inkino ebomvu okanye ifowuni enesibindi ingaba luncedo kakhulu ekumodareyithweni.
Ingxaki yilapho i-imeyili yakho iqalisa ukungabonakaliyo kwaye ingacatshulwa okanye iqalise ukuhambisa i-maverick okanye ukuphazamiseka kwesimo sakho. Ehlabathini lezoshishino, abantu bafuna unxibelelwano ukuba luthembeke kwaye lucacise kwaye lufutshane, aluyikuzihombisa kwaye luphazamise.
08 ngo 10
Gwema ukukrokra kunye ne-negative / snooty tones, kuzo zonke iindleko.
I-imeyile isoloko ihluleka ukudlulisela ukuchithwa kwamagama kunye nolwimi lomzimba. Oko ucinga ukuba kuhambelana ngqo kwaye kuqondakala kunokwenzeka ukuba kufumaneke nzima kwaye kuthethwa kanye xa kufakwa kwi-imeyile yakho. Ukungasebenzisi amagama athi 'nceda' kunye 'ndiyabonga' kuya kubangela ukungabi nakwixesha eliphantsi. Yaye oko ucinga njengento ehlekisayo kunye nokukhanya kunokusasaza ngokukhawuleza nokuhlambalaza.
Ukuhambisa ithoni ehloniphekileyo kunye nesimo esifanelekileyo kwi-imeyli kuthatha isenzo kunye namava amaninzi. Inceda xa ufunda i-imeyli ngokuzwakalayo, okanye nakwabanye ngaphambi kokuba uyithumele. Ukuba nantoni na malunga ne-imeyile ibonakala ithetha okanye ibuhlungu, yiphinde ubhale kwakhona.
Ukuba usunamathele nendlela yokudlulisa ithoni yento ethile kwi-imeyile, ngoko ucinga ngokukhawuleza ukuthabatha ifowuni nokuhambisa umyalezo njengengxoxo.
Khumbula: i-imeyile ingunaphakade, kwaye xa uthumela loo myalezo, awukwazi ukuwubuyisela.
09 we-10
Cinga ukuba ihlabathi liya kufunda i-imeyile yakho, ngoko cwangcisa ngokufanelekileyo.
Enyanisweni, i-imeyile ingunaphakade. Inokudluliselwa kumawaka abantu ngemizuzwana. Iyakwazi ukubizwa ngokunyanzeliswa komthetho kunye nabaphicothi-zincwadi zerhafu ukuba bekuze kubekho uphando. Iyakwazi ukuyenza kwiindaba okanye kumabonakude ezentlalo.
Olu luxanduva olubanzi kunye nolwesabisayo, kodwa lulo lunye thina sonke esinagxalaba: oko ubhala kwi-imeyli kunokuba lula ukuba nolwazi loluntu. Khetha amagama akho ngenyameko, kwaye ukuba ucinga ukuba kukho na ithuba lokuba liyakuluma kwakhona, ngoko ungacingi ukuba ungathumeli umyalezo nonke.
10 kwi-10
Njalo uphelele nge-classy emfutshane 'umbulelo' kunye nebhokisi lokusayina.
Amandla eenqweno ezinjengokuthi 'mbulela' kwaye 'nceda' ayinakulinganiswa. Kwakhona, eminye imizuzwana eyongezelelweyo ukubandakanya ibhloko yesiginyili yakho yobugcisa ikhuluma ngokubanzi malunga nokunyamekela kwakho kwiinkcukacha, kwaye uthatha ubunini bezonxibelelwano zakho ngokubetha igama lakho kunye nolwazi lokunxibelelana.
Sawubona, Shailesh.
Ndiyabonga ngokuphanda kwakho kwiinkonzo zethu zokugcoba kwi-TGI Sportswear. Ndiya kuvuyela kakhulu ukuthetha nawe kwifowuni ukunitshela ngakumbi malunga neendlela zethu zeebhatyi zezemidlalo kwiqela lakho. Siyakwazi ukutyelela i-showroom yethu kamva ngeli veki, kwaye ndiyakubonisa iisampuli zethu kumntu.
Yiyiphi inombolo endikubiza ngayo? Ndikhoyo ukuthetha emva kwe-1: 00 ntambama namhlanje.
Enkosi,Paul Giles
UMlawuli weeNkonzo zeKlayenti
TGI, Incorporated
587 337 2088 | pgiles@tgionline.com
"Ukutshitshiswa kwegama lakho kugxininisa"