Xa uthenge into ebonakalayo-incwadi, ingubo, iDVD-ongayifuni, unokuyibuyisela kwaye ubuyisele imali yakho (ucinga ukuba awuyifumanga, uyifumana irisidi, njl.). Xa ukuthenga kwakho kuyigrarikhi, njengengoma, i-movie, okanye i-app ezithengiweyo kwi-iTunes okanye kwi-App Store, indlela ofumana ngayo imali ayifumananga kakuhle. Kungabonakala kungenakwenzeka, kodwa unokufumana imali evela kwi-iTunes okanye kwi-App Store.
Okanye, ubuncinane unokucela. Ukubuyiselwa kwemali akuqinisekisiwe kwi-Apple. Emva kwakho konke, ngokungafani nezinto eziphathekayo, ukuba ulande ingoma evela kwi-iTunes uze ucele ukubuyiselwa imali, unokuphelisa imali yakho kunye nengoma. Ngenxa yoko, i-Apple ayikhiphi imali yokubuyisela imali kumntu omnye ofuna enye-kwaye engenzi inkqubo yokucela enye.
Ukuba uthenge into onokuyenaye, loo nto ayisebenziyo, okanye ukuba ungathethi ukuthenga, unetyala elihle lokufumana imali. Kwimeko leyo, landela le nyathelo ukucela i-Apple imali yakho kwakhona:
- Yiya kwi-iTunes Store ngokusebenzisa inkqubo ye-iTunes kwikhompyutha yakho
- Kwikhoneni eliphezulu lasekhohlo, kukho iqhosha nge- ID yakho ye- Apple kuyo. Cofa iqhosha kwaye uklikha iAkhawunti ukusuka ekuhlahleni.
- Ngena kwi-ID yakho ye-Apple.
Qhubela phambili kwisinyathelo esilandelayo.
01 ka 03
Ukufumana imali kwi-iTunes
Emva kokuba ungene kwi-akhawunti yakho ye-iTunes, uya kuthathwa kwisikrini sokujonga umxholo ngeentlobo ezahlukeneyo zolwazi malunga ne-akhawunti yakho. Ngaphezulu kwezantsi kwesikrini, kukho icandelo elibizwa ngokuba yi- History Purchase History .
Kulo candelo, nqakraza i- All All link.
Ukuqakraza ukuba unxibelelwano kukuthatha kwisikrini esibonisa ukuthengwa kwakho kwithengiso lwakutshanje phezulu kunye nezinye ezithandathu ezithengiweyo ezithengileyo ezingezantsi (kuboniswe kwi-skrini ngasentla). Ngolunye lwezi zihlomelo zinokuthi ziqulethe into engaphezu kweyodwa, njengoko ziqokelelwe ngamanani omyalelo i-Apple inikezela ukuthenga, kungekhona izinto.
Fumana umyalelo oqulethe into ofuna ukuyibuyisela kuyo imali. Xa ufumene, nqakraza uphawu lwesicatshulwa ngakwesobunxele bomhla.
02 ka 03
Bika Ingxaki Yokuthenga
Ngokuchofoza uphawu lwesicaciso kwisinyathelo sokugqibela, ulayishe uluhlu olunzulu lwezinto zonke ezithengiweyo kuloo myalelo. Oku kungenziwa ngabanye iingoma, i-albhamu yonke, iifayili, iincwadi, iifilimu, okanye nayiphi na into enomxholo okhoyo kwi-iTunes. Ukunene kwento nganye, uza kubona Ingxelo yeNgxaki .
Fumana ikhonkco yento ofuna ukuyibuyisela kuyo kwaye uyityakishe.
03 ka 03
Chaza ingxaki kwaye Cela isicelo sokubuyiselwa kweTunes
Isiqulathi sakho sewebhu esipheleleyo ngoku sivula kwaye sithwala ingxelo Yengxelo yeNgxaki kwiwebhusayithi ye-Apple. Uza kubona into ocela ukubuyiselwa imali ekufuphi kwiphepha lephepha kunye neMenyu yokuThola iNgxaki phantsi kwe- Problem . Kwimenyu ehlayo, ungakhetha kwiqela leengxaki onokuba nazo ngokuthenga iTunes.
Inani lezi zikhetho lingaba zizathu ezifanelekileyo zokubuyisela imali, kuquka:
- Andizange ndagunyaze le nto yokuthenga
- Ayithethi ukuthenga le nto
- Ngokufanelekileyo ukuthenga into ehlukile
- Imidlalo yembonakalo kodwa ibukeka okanye izandi
Khetha ukhetho olucacileyo oluchaza isizathu sokuba ufuna ukubuyiselwa imali. Kwibhokisi engezantsi, uchaza imeko kunye nantoni ekhokelela kwisicelo sakho sokubuyiselwa imali. Xa ugqibile oko, nqakraza i- Submit Submit . I-Apple iya kufumana isicelo sakho kwaye, ngemihla embalwa, ikuxelele ngesigqibo.
Qhubeka ukhumbule, nangona kunjalo, ukuba ufuna ukubuyisela imali engakumbi ukuba uqhubeke ufumana. Wonke umntu wenza ukuthenga okungekho ngokuthe tye, kodwa ukuba uthenga rhoqo izinto kwi-iTunes uze ubuze imali yakho, i-Apple iya kuqaphela iphethini kwaye, mhlawumbi, iya kuqala ukuphika izicelo zakho zokubuyiselwa imali. Ngoko ke, cela kuphela ukubuyiselwa kwe-iTunes xa ityala livumelekile.