Umgangatho ophezulu kunye neenketho zokwandisa iwaranti yakho
Yonke i-iPhone iza newaranti evela ku-Apple enika umncedisi wayo we-tech kunye nokulungiswa kweendleko. Iziqinisekiso azihlali ngonaphakade, nangona kunjalo, kwaye azifihla yonke into. Ukuba i-iPhone yakho iziphatha ngokumangalisayo kwaye ukulungiswa komgangatho oqhelekileyo ukuyiqalisa kwakhona okanye ukuhlaziya inkqubo yokusebenza -iyikuyicombulula ingxaki, unokufuna ukuxhamla iwaranti yakho. Ukukwazi iinkcukacha zewaranti yakho ye-iPhone ngaphambi kokuya kwi-Apple Store kunokuthetha umlinganiselo phakathi kokulungiswa kwamahhala okanye umntu obiza ikhulu lamadola.
IWarranty ye-iPhone esemgangathweni
Iwaranti esemthethweni ye-iPhone ezayo kunye neefowuni zonke ziquka:
- Unyaka omnye wokulungiswa kwezixhobo
- Iintsuku ezingama 90 zomnxeba
IWarranty engabikho
Iwaranti ayifuni imiba enxulumene nale:
- Iibhetri
- Umonakalo okonkcenkcesha ofana nezikrakra kunye neentsimbi
- Ukulimala kwamanzi kunye nezinye izingozi
- Ukulimala ekusebenziseni enye imveliso, njengombala
- Utshintsho olwenziwe kwifowuni ngumsebenzisi, njengokwenza i-jailbreaking
- Ukulungiswa okwenziwa ngabanikezeli abagunyazisiweyo be-Apple
- Ukugqoka okuqhelekileyo kunye nokulila
- Ubusela
Iwaranti iyasebenza kuphela ekuthengeni okutsha kwiphakethe yase-Apple esemthethweni. Ukuba uthenge i-iPhone yakho esebenzayo, iwaranti ayisekho.
QAPHELA: Iziqinisekiso ziyakwazi ukuhluka kancinci ngelizwe ngenxa yemithetho eyahlukeneyo nemimiselo yasekhaya. Ukujonga iinkcukacha zelizwe lakho, tyelela iphepha le-Apple le-warranty ye-iPhone.
Iwaranti yePod
Iwaranti esemgangathweni ye-iPod ifana newaranti ye-iPhone.
Ngaba i-iPhone yakho isaphila phantsi kweWaranti?
I-Apple inikeza ithuluzi elincinci ukukunceda ukuba i-iPhone yakho isekho phantsi kwewaranti.
I-AppleCare iWarranty Extended
I-Apple inikeza inkqubo yewaranti eyongezelelweyo ebizwa ngokuthi i-AppleCare. Umthengi we-Apple unako ukwandisa iwaranti endikhoyo ngokuthenga isicwangciso sokukhusela i-AppleCare zingadlulanga iintsuku ezingama-60 ngokuthenga isixhobo. Yakha phezu kwewaranti eqhelekileyo ye-iPhone okanye i-iPod kwaye yandisa inkxaso kwiminyaka emibili epheleleyo yokulungiswa kwee-hardware kunye nenkxaso yefoni.
AppleCare +
Kukho iintlobo ezimbini ze-AppleCare: eziqhelekileyo kunye ne-AppleCare +. I-Macs kunye ne-Apple TV zifanelekile kwi-AppleCare yendabuko, ngelixa i-iPhone kunye ne-iPod Touch (kunye ne-iPad ne-Apple Watch) zisebenzisa i-AppleCare +.
I-AppleCare + idlulisela iwaranti eqhelekileyo kwiminyaka emibili yokugqibela kunye nokulungiswa kweziganeko ezimbini zomonakalo. Ukulungiswa ngalunye kunomrhumo oqhotyoshelwe kuyo (i-$ 29 yokulungiswa kwesikrini, i-$ 99 enye nayiphi na indlela yokulungiswa), kodwa oko kusengabizi ngaphezu kokulungiswa kwamaninzi ngaphandle kokukhutshwa okungekho. I-AppleCare + ye-iPhone ixabisa i-$ 99-129, ngokuxhomekeka kwi-iPhone yakho model (ixabiso leemodeli ezintsha).
I-AppleCare Ubhaliso
Ukuqinisekisa ukuba isicwangciso sakho sokukhusela se-AppleCare sisebenza ngokupheleleyo, ubhalise nge-Apple online, ngefowuni okanye ngeposi.
I-AppleCare ibuyiswe?
Nangona kubonakala ngathi yinto efanelekileyo yokuthenga i-AppleCare, inkampani iyaqaphela ukuba unokuba neengcamango zesibini emva kokuthenga. Unako "ukubuyela" kwi-AppleCare yokubuyisela imali-kodwa awuyi kufumana ixabiso lakho lokuthenga elipheleleyo. Endaweni yoko, uya kufumana imali ebuyisiwe ngokusekelwe kwithuba elide loyilo ngaphambi kokuba ulibuyisele.
Ukuba unquma ukuba ufuna ukubuyisela isicwangciso sakho se-AppleCare, fowuna u-1-800-APL-CARE uze ucele ukuthetha nomntu ngokubuya kwe-AppleCare. Unokudityanisela umsebenzisi ngoku, njengoko kungekho ndlela ecacileyo kuyo kwimenyu yefowuni.
Umntu othethayo uya kucela ulwazi lwakho kwi-receipt yakho, ngoko qi ni sekise ukuba uncedo. Uya kuthi uhanjiswe kwingcali onokuqinisekisa ukuba ubuya. Lindela ukujonga ingxelo yakho yokubuyisela imali okanye i-akhawunti yekhredithi ukusuka kwiintsuku ezimbalwa ukuya kwiinyanga ezimbalwa emva koko.
Inshshurensi kunye Nesiqinisekiso
I-AppleCare ayilona kuphela iwaranti esongeziweyo ekhoyo kwi-iPhone. Inani leqela lesithathu linikeza ezinye iinketho zokufikelela. Funda malunga neenketho zakho, kwaye kutheni zingabi ziingcamango ezilungileyo, apha:
- Indlela yokuqinisekisa i-iPhone yakho
- Izizathu EziMathandathu Awufanele Uzithenge I-inshurensi ye-iPhone
Indlela yokufumana inkxaso evela kwi-Apple
Ngoku ukuba uyazi zonke malunga ne-iPhone yakho yewaranti kunye nokukhetha, funda indlela yokwenza i-aphoyintimenti kunye ne-Apple Genius Bar . Yilapho uzakufuna ukuhamba ukuba ingxaki ye-tech ivela.